| Layer | Agent |
| Direction | To CallGem |
| Type of Service | CG |
| Interface ID | AG |
| Message Purpose | This message logs an agent out of the campaign they are working on. |
| Example | LO\AN2 |
| Explanation | Agent 2 is logged out of the campaign he is working on. |
| Notes |
If the agent application intends to log an agent out, then this message should be
sent immediately an
Agent Unavailable [AU] request to CallGem has been acknowledged by an
Agent Free [AF] response.
Agent 2's identification number is then available for other agents to use if desired. |
| Parameters | ||||||
|---|---|---|---|---|---|---|
| Code | Name | Type | Mandatory? | Min Val | Max Val | Description |
| AN | AgentIdentifier | string | 1 | 80 | User defined parameter values may include any characters except / \ : * ? " < > | & % + ! ' ; | |
| CN | CampaignName | string | 1 | 80 | User defined parameter values may include any characters except / \ : * ? " < > | & % + ! ' ; | |
| QI |
|
string | false | 1 | 80 |
|
| TD | TenantDescriptor | string | false | 1 | 80 | This parameter is alphanumeric and identifies to which tenant this message applies. |
| TK | Token | string | false | 1 | 80 | Token parameter |