PN - Preview Now

Layer	Agent
Direction	To CallGem
Type of Service	CG
Interface ID	AG
Message Purpose	Request to start next preview
Example	PN\TDTenant1\CNCustCare\ANJoe
Explanation	Tenant1 agent Joe has requested to start the next preview.
Notes	This message cancels the Breathing Space Timer set by the P2 parameter in the Overdial Tuning [OT] and Make Call [MC] messages.

Parameters
Code	Name	Type	Mandatory?	Min Val	Max Val	Description
AN	AgentIdentifier	string	true	1	80	User defined parameter values may include any characters except */ \ : ? " < > \| & % + ! ' ;**
CN	CampaignName	string		1	80	User defined parameter values may include any characters except */ \ : ? " < > \| & % + ! ' ;**
QI	UserIdentifier	string	false	1	80	From V10.7.28 - Mutually exclusive with AN. If the user ID is specified, CallGem will treat this as a request to begin preview for the current session in focus. User defined parameter values may include any characters except */ \ : ? " < > \| & % + ! ' ;**
TD	TenantDescriptor	string	false	1	80	This parameter is alphanumeric and identifies to which tenant this message applies.
TK	Token	string	false	1	80	Token parameter