| Layer | CTI |
| Direction | To CallGem |
| Type of Service | CG |
| Interface ID | CT |
| Message Purpose | This message instructs CallGem that a particular port has become available |
| Example | PF\CNCustCare\POmainstfl3port18 |
| Explanation | CallGem is notified that mainstfl3port18 has become available for use by the CustCare Campaign |
| Notes | Support for this message is mandatory when using CTI Schema 2, as described in Resilience Measures |
| Last Changed | Pre V9.2 |
| Parameters | ||||||
|---|---|---|---|---|---|---|
| Code | Name | Type | Mandatory? | Min Val | Max Val | Description |
| CN | CampaignName | string | true | 1 | 80 | User defined parameter values may include any characters except / \ : * ? " < > | & % + ! ' ; |
| PO | PortIdentifier | string | true | 1 | 80 | Port identifier parameter |
| TD | TenantDescriptor | string | false | 1 | 80 | This parameter is alphanumeric and identifies to which tenant this message applies. |
| TK | Token | string | false | 1 | 80 | Token parameter |